Trading Terms & Conditions

These Trading Terms and Conditions govern the supply of services by HOCKMEDIA LTD (company number 15579784) to you.

1. Definitions

In these Terms, "Contract" means the contract between us for the supply of Services, "Services" means the document verification services provided through our platform, and "Order" means your order for Services submitted through our website.

2. Formation of the Contract

Your Order constitutes an offer to purchase Services. A Contract is formed when we accept your Order by confirming it in writing or by providing the Services.

3. Services

We will supply the Services with reasonable care and skill. Results are provided for informational purposes and do not constitute legal advice. You are responsible for decisions made based on our reports.

4. Price and payment

Prices are as displayed on our website at the time of Order. Payment is due at the time of Order unless otherwise agreed. We accept payment by credit or debit card through our secure payment provider.

5. Cancellation and refunds

You may cancel your subscription at any time from your account. Access continues until the end of the current billing period. Refunds are provided in accordance with applicable consumer protection laws.

6. Limitation of liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law. We shall not be liable for indirect or consequential losses.

7. Governing law

The Contract is governed by English law and disputes shall be subject to the exclusive jurisdiction of the English courts.